MCP Server for Developers - Contact Center Compliance

Overview

Speed up your development efforts by using our MCP Server for Developers. Instead of the LLM hallucinating how our APIs work, it can instantly look up the correct way to integrate.

We maintain two MCP Servers: one that executes tools for agentic AI, and another that provides search across our documentation for developing with our APIs. This server is the latter.

Quickstart

Usage

Add the ccc-docs MCP server to your MCP-compatible client.
Point the client to the URL:

{
  "mcpServers": {
    "ccc-docs": {
      "url": "https://docs.dnc.com/mcp"
    }
  }
}

How it helps you

Without MCP:

You: "How do I check for litigators using the API?"
AI: generates generic code that might not work with DNCScrub_

With MCP:

You: "How do I check for litigators using the API?"
AI: _searches CCC docs automatically_
AI: _generates code using actual DNCScrub API parameters_

When you connect MCP to your AI tools, the AI becomes a Contact Center Compliance expert that can:

Generate accurate code using our latest API endpoints and parameters
Answer specific questions about DNCScrub APIs and authentication
Suggest best practices for TCPA compliance, scrubbing, and litigator checks
Find the right documentation when you’re stuck on implementation

This MCP server provides documentation search only. It doesn’t execute API calls directly—that keeps your development secure. For real-time compliance operations, see MCP for Applications.

Claude

To use the CCC MCP server with Claude:

Add the CCC MCP server to Claude

Navigate to the Connectors page in Claude settings
Select Add custom connector
Add the following:
- Name: Contact Center Compliance
- URL: https://docs.dnc.com/mcp
Select Add

Access CCC docs in your chat

When using Claude, select the attachments button (the plus icon)
Select the Contact Center Compliance connector
Query Claude with CCC documentation as context

Cursor

To connect the CCC MCP server to Cursor, you can either use the automatic connection or configure it manually:

Automatic Connection
Manual Configuration

Use the Connect to Cursor option

On any CCC documentation page, select the Copy page dropdown next to the document header
Select Connect to Cursor
Cursor will automatically open with the CCC MCP server configured

Test the connection

In Cursor’s chat, ask “What tools do you have available?” to verify that Cursor has access to CCC documentation search.

Open MCP settings

Use Command + Shift + P (Ctrl + Shift + P on Windows) to open the command palette
Search for “Open MCP settings”
Select Open MCP settings to open the mcp.json file

Configure the CCC server

In mcp.json, add the CCC configuration:

{
  "mcpServers": {
    "contact-center-compliance": {
      "url": "https://docs.dnc.com/mcp"
    }
  }
}

Test the connection

In Cursor’s chat, ask “Do you have access to an MCP server?” to verify that Cursor has access to CCC documentation search.

VS Code

The CCC MCP server can also be configured with VS Code extensions that support MCP:

Install an MCP-compatible extension (such as Continue or Cline)
Add the CCC server URL: https://docs.dnc.com/mcp
Test the connection by querying CCC documentation

VS Code MCP support varies by extension. Check your specific extension’s documentation for setup instructions.

Testing your MCP connection

Once configured, test your MCP connection by asking your AI tool:

"What MCP tools do you have available?"

```

You should see the CCC documentation search tool listed. Then try:

```

"Search for information about the Scrub API in the CCC documentation"

```

The AI should be able to search and return relevant Contact Center Compliance documentation.

## Troubleshooting

### Connection issues

**Problem:** MCP server not connecting

**Solution:**

- Verify the URL is exactly: `https://docs.dnc.com/mcp`
- Check your internet connection
- Restart your AI tool after configuration

**Problem:** Search tool not available

**Solution:**

- Confirm the MCP server was added correctly
- Try removing and re-adding the server configuration
- Check the AI tool's MCP support documentation

### Search issues

**Problem:** Search returns no results

**Solution:**

- Try different search terms
- Use more general terms (e.g., "scrub" instead of "scrub multiple phone numbers API")
- Verify the MCP connection is working

## Additional resources

- [Model Context Protocol documentation](https://modelcontextprotocol.io/docs/tutorials/use-remote-mcp-server#connecting-to-a-remote-mcp-server)
- [Mintlify MCP documentation](https://mintlify.com/docs/ai/model-context-protocol)

## Support

If you need assistance with the MCP server or documentation:

- Create a support ticket at [dncscrub.com/help/new](https://dncscrub.com/help/new)
- Email: support@dnc.com
```

​Overview

​Quickstart

​Usage

​How it helps you

​Claude

​Cursor

​VS Code

​Testing your MCP connection

Overview

Quickstart

Usage

How it helps you

Claude

Cursor

VS Code

Testing your MCP connection