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TrustCall API

TrustCall provides real-time phone number reputation monitoring, including spam scores from major carriers, app scores, and FTC complaints.

What is TrustCall?

TrustCall monitors your outbound phone numbers to detect:
  • Carrier spam flags - When carriers label your number as spam/scam
  • App blocking - When apps like RoboKiller or Nomorobo flag your number
  • FTC complaints - Consumer complaints filed against your number

Why Monitor Your Numbers?

If your outbound numbers are flagged as spam, your calls won’t connect - leading to lost business and wasted dialing costs.
Proactive monitoring helps you:
  • Identify flagged numbers before they impact your business
  • Take corrective action quickly
  • Maintain high connection rates

Available APIs

TrustCall Premier Features

FeatureDescription
Carrier ScoresIndividual scores from Verizon, AT&T, and T-Mobile
Average ScoreCombined score across all carriers
Historical Score15-day historical spam score trend
App ScoresRoboKiller and Nomorobo status
FTC ComplaintsConsumer complaints with details

Score Values

Carrier Scores (Verizon, AT&T, T-Mobile)

ScoreMeaning
CleanNot flagged by this carrier
FlaggedMarked as spam/scam by this carrier
ProcessingRecently added, not yet checked

Combined Scores (CurrScore, MaxScore)

ScoreMeaning
CleanNo spam issues detected
MediumSome flags detected
HighSignificant spam flags
ProcessingRecently added, not yet checked

Historical Score

ScoreMeaning
0-1No issues in last 15 days
2-3Occasional flags
4-5Frequent flags (50%+ of checks had high spam score)

Workflow

1

Add Numbers

Add your outbound phone numbers to TrustCall monitoring.
2

Monitor Scores

TrustCall continuously checks your numbers with carriers.
3

Check Before Calling

Query scores before using a number for outbound calls.
4

Remove Numbers

Remove numbers you no longer use from monitoring.